Shipping policy

Free shipping to the United States

Every order ships free to any address in the United States. We currently ship to the United States only.

Processing time

Orders are prepared and handed to the carrier within 1 to 3 business days (Monday to Friday, excluding holidays).

Delivery time

Your order ships from our partner warehouse overseas. Delivery usually takes 8 to 15 business days after shipping. During peak seasons such as the holidays, it can take a few extra days.

Order tracking

As soon as your order ships, we email you a tracking number so you can follow your package.

Address errors

Please check your shipping address at checkout. If you notice a mistake, contact us within 12 hours of placing your order and we will fix it before it ships.

Late or lost packages

If your package has not arrived 30 days after shipping, or tracking shows it as delivered but you cannot find it, contact us through our Contact page. We will look into it with the carrier and send a replacement or refund you if the package is lost.

Damaged packages

If your order arrives damaged, see our Refund Policy: we replace or refund it at no cost to you.